Broadband in Elk Grove: Resources and Updates

High-speed internet is an essential utility. Whether you are looking for more affordable service, troubleshooting a connection, or wondering about the City’s role in fiber expansion, this page provides the latest information and resources for our community.

Latest Project Update

The City of Elk Grove evaluated the potential for a City-led broadband expansion project. After completing digital access analysis and feasibility work, leadership determined that broadband expansion is not the best use of City resources, and formal broadband implementation efforts have been discontinued at this time.

Why this decision was made:

  • Widespread Coverage

    93% of Elk Grove households already have access to high-speed broadband through private providers.

  • High Costs

    Building a City-owned network would require $26M to $40M in public funds while only reaching a small fraction of addresses not already served by the private sector.

  • Private Investment

    Private broadband providers are actively expanding their own fiber networks into the remaining "gap" areas of the city.

The City will continue to monitor these private expansions to ensure our residents and businesses stay connected. 
 

Need Help with Your Internet?

  1. Find a Lower Bill

    If the cost of internet is a barrier, check if you qualify for "Broadband for All" programs. These offer low-cost plans, computer discounts, and digital skills training.

  2. See Who Services Your Home

    Not sure which providers are on your street? Use the State’s interactive map to see speeds and infrastructure available at your specific address.
     

Provider Directory

If you are looking for new service or need to report an outage, please contact the providers below:

Construction and Utilities

Is someone digging in your yard?

Utility companies often have "Easements" (legal rights) to access infrastructure on your property.

Questions about permits or digging?

Frequently Asked Questions

Does the City provide free Wi-Fi?

The City does not provide residential Wi-Fi, but free public Wi-Fi is available at most City facilities and the Sacramento Public Library.

What if I can’t get any provider to service my address?

If you live in a "gap" area, we recommend checking the California Broadband Map. If the map says you have service but you don't, you can file a "challenge" directly on that site to alert the state.

Is the Sacramento Public Library still lending hotspots?

Yes! Residents can check out mobile Wi-Fi hotspots for free using their library card. Visit the Sacramento Public Library website for availability.