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Request City services or report problems like potholes, roadside litter, streetlight outages, storm drain issues, sign problems, code violations, and more. You can include pictures, videos, and detailed descriptions.

SeeClickFix is not monitored 24/7. Urgent infrastructure issues should be reported to the City’s 24-hour Hotline at (916) 687-3005. Examples of urgent issues include flooding, fallen tree/branches in the roadway, dark traffic signal, or Stop sign down/missing. Issues related to public safety should be reported directly to the Elk Grove Police Non-Emergency Line at (916) 714-5115 or if an emergency call 911.

Submit each issue separately and make sure the address you're providing is the location of the issue being reported.

Missed pick up, billing questions, or need a new can?

Call Republic Services (916) 635-2500

Find your garbage day, or look up how to dispose of items

 

View frequently asked questions about garbage and recycling

Email the Recycling and Waste division

Search for a Building Permit Get Building permit information

Email the Building Division

Apply for a business license Renew a business license

Get more information about business licenses

Email the Finance department

Report an Animal problem

View frequently asked questions about animal services

Email Animal Services

Report a problem to Code Enforcement

Get answers to frequently asked code enforcement questions

View the municipal code

Email Code Enforcement

Website Topic

Report issues online such as abandoned vehicles, graffiti, illegal dumping, and more.

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8401 Laguna Palms Way
Elk Grove, CA 95758
Monday through Friday
8:00am to 5:00pm

Call

Business Hours

Monday through Friday
8:00am to 5:00pm

(916) 691-CITY (2489)
TTY: 888-435-6092
Relay Service 711

After Hours

Emergencies: 911
Non-Emergency Police: (916) 714-5115
Public Works Emergencies: (916) 687-3005

Online

Directory

Department/Division Webpage Email Phone Fax
Animal Services Visit Webpage Email Animal Services (916) 687-3042  
Building

 

Inspections

 Visit Webpage Email Building
Email Inspections		 (916) 478-2235
(916) 478-2225		 (916) 691-4757
Cashiers

 

Business License		   Email the Cashiers (916) 627-3279
or (916) 478-2211		  
City Attorney's Office Visit Webpage Email the Attorney's Office (916) 478-3615  
City Clerk Visit Webpage Email the City Clerk (916) 478-3635  
City Council Visit Webpage Email the City Council (916) 478-2201  
City Manager Visit Webpage Email the City Manager (916) 478-2200  
Code Enforcement Visit Webpage Email Code Enforcement (916) 687-3023  
District56 Visit Webpage Email District56 (916) 627-3747  
Economic Development Visit Webpage Email Economic Development (916) 627-3347  
Facilities and Fleet   Email Facilities (916) 627-3443  
Finance Visit Webpage Email Finance (916) 478-3623 (916) 691-3182
Housing Visit Webpage Email Housing (916) 478-2254  
Human Resources Visit Webpage Email Human Resources (916) 627-3224  
Information Technology   Email IT (916) 478-2268  
Operations and Maintenance Visit Webpage Email Operations and Maintenance (916) 687-3005  
Public Works Visit Webpage Email Public Works (916) 478-2256  
Public Affairs Media Inquiries Events Visit Webpage Email Media
Email Events		 Media: (916) 478-2206
Events: (916) 478-3632		  
Planning and Development Planning Webpage

Community Development Webpage		 Email a Planner

Email Community Developments		 (916) 478-2265 (916) 691-3175
Police Department Visit Webpage Email Directory (916) 714-5115
or (916) 478-8100		  
Recycling and Waste Visit Webpage Email Recycling and Waste (916) 478-2228  
Risk Management Visit Webpage Email Risk Management (916) 478-2250 (916) 627-4250
Transit Visit Webpage Email Transit (916) 478-2227  
Utility Billing Visit Webpage   (916) 635-2500  
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